Case Study
Digital Marketing Agency•75+ employees
Scale Agency
Needed to standardize AI usage across 15+ client accounts while maintaining unique brand voices for each.
60%
Increase in content output
15+
Client accounts managed
4 hours
Saved per strategist daily
100%
Client retention rate
The Challenge
Scale Agency was growing fast but their AI workflows were creating inconsistency and bottlenecks.
Each client needed a unique AI voice and brand guidelines
Strategists were spending hours on repetitive content tasks
No way to share learnings across client accounts
Quality varied significantly between team members
The Solution
Scale Agency deployed Thread Transfer's full suite to standardize and scale their AI operations.
Created client-specific Mirror Agent configurations
Built a library of prompt fragments for common content types
Deployed Discovery Machine for client product validation
Standardized quality benchmarks across all accounts
"We went from drowning in content requests to proactively delivering strategic recommendations. Thread Transfer turned our AI chaos into a competitive advantage."