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Contact

Get in touch

Questions about a kit? Need help with a download? Just want to say hi?

Email

For general questions, support, or partnership inquiries

info@thread-transfer.com
Usually within 24 hours

Before you email...

How do I access my kit after purchase?

You'll receive a download link via email immediately after purchase. Check your spam folder if you don't see it.

Can I get a refund?

Digital products are non-refundable once delivered. If you have a genuine issue, email us and we'll work it out.

Do you offer team licenses?

Standard license covers 1 seat. For team pricing, email us with your team size.