Use Case

Support Automation

Deploy AI support that actually helps customers. Consistent, fast, always on brand.

The Challenge

What makes support automation hard.

Support tickets piling up

Inconsistent response quality

Knowledge silos among agents

Expensive to scale support team

AI handles initial triage and common questions. Escalates complex issues to humans.

24/7 support coverage without hiring night shifts. Customers get answers immediately.

Every response follows your guidelines. Same quality at midnight as at noon.

AI suggests responses, finds relevant docs, and drafts replies for human review.

Up to 60% reduction in ticket volume

Instant response times

Consistent support quality

Lower cost per ticket

Happier customers and agents

Get AI tools that help customers and agents.