For Customer Success
AI That Knows Your Customers
Deploy AI assistants that maintain your brand voice, follow your processes, and deliver consistent customer experiences.
Why CS Teams Choose Us
Tools designed for teams who care about customer experience.
Consistent Support AI
Deploy AI assistants that maintain your brand voice and follow your escalation rules every time.
Faster Response Times
Pre-built support context bundles handle common queries instantly, freeing your team for complex issues.
Improved CSAT Scores
Consistent, accurate AI responses lead to better customer satisfaction and fewer escalations.
Knowledge Retention
Capture and deploy institutional knowledge so AI assistants know what your best agents know.
Common Use Cases
What customer success teams build with Thread Transfer.
Deploy AI-powered first-response for support tickets
Create consistent onboarding experiences
Build knowledge base assistants that stay on-brand
Automate common customer queries with accurate responses
Scale support without scaling headcount
What You Get
Everything you need to deploy AI for customer success.
Customer Support context bundle
Brand voice configuration
Escalation rule templates
Knowledge base integration guides
Response templates library
Tone and personality controls